Basic insurance provides cover in the event of illness, accident and maternity. We offer three different options.
Regular basic insurance
If you fall ill, it is up to you decide whether you would like to be treated by your family doctor or by a specialist. You have access to all legally recognised service providers.
Family Doctor Insurance
You choose a family doctor from the Sanagate list (Docfinder search) when taking out the insurance. Your chosen family doctor then becomes your first point of contact and coordinates all your medical care. If need be, they will refer you to a specialist or send you to hospital. This does not apply in the case of emergencies or visits to an ophthalmologist or gynaecologist, who you may consult directly. You can find an up-to-date list of all family doctors in your area that are accredited by Sanagate at docfinder.
SanaCall (telemedicine model)
By opting for the SanaCall alternative insurance model, you undertake always to call the independent Centre for Telemedicine before consulting a doctor. This does not apply in the case of emergencies or visits to an ophthalmologist or gynaecologist, who you may consult directly. You can receive medical advice 24/7 on the following number: 058 911 80 00.